Causes and troubleshooting methods of tourmaline energy-saving water dispenser

Fault code or phenomenon

cause of issue

Method of exclusion

N1

Bottom sensor probe N1 open or open

Check if the bottom sensor probe N1 is not properly connected or if the probe is broken.

N2

Top sensor probe N2 open or open

Check if the N2 plug is in poor contact or if the probe is broken.

LS

1, the water pressure is too low

2, the filter is blocked

3, solenoid valve failure

4, the control board is faulty

5, the liquid level sensor is open

1. Wait for the water pressure to rise

2, cleaning or replacing the filter

3, replace the solenoid valve

4, professional maintenance

5. Replace sensor wires or remove sensor surface oxides and scales

The digital tube is not bright or the water is not hot

1, power outage

2, 105 degree temperature controller to protect

3, 105 degree thermostat burnout

4, insurance tube cut

5, power board failure

1, to be powered

2, reset the thermostat

3, replace the thermostat

4, replace the fuse

5, professional maintenance

Temperature display does not reach the set temperature

1, heating time is not enough

2, the heat pipe burned out

3, sensor aging

4, the heat pipe relay is broken

5, power board failure

1, waiting for heating

2, replace the heat pipe

3, replace the sensor

4, professional maintenance

5, professional maintenance

Leakage switch cannot be reset

1, water dispenser leakage

2, the heat pipe burned out

1, check the circuit

2, replace the heat pipe

Faucet does not produce water

1, the water pressure is too low

2, the filter is blocked

3, the hose connector is blocked

4, solenoid valve failure

5, the water temperature has not reached the set temperature

6, the control board is faulty

1. Wait for the water pressure to rise

2, cleaning or replacing the filter

3. Remove the hose and remove the blockage

4, replace the solenoid valve

5, wait for the water temperature to reach the set temperature

6, professional maintenance

Leaking water

1, the pipe nut is not tightened

2, the sealing pad is not flat

3, faucet seal failure

1, tighten the nut

2, put the rubber pad

3, replace the spool

Open the tap to steam

1. The performance of the sensor probes CN103 and CN105 deteriorates.

2. The power board is broken.

1. Replace the same type of sensor

2, professional maintenance

Warm water temperature is too high

Thermostat valve failure

Replace the thermostat valve spool

Warm water is not hot

Heat exchanger inner tube rupture

Replacement of heat exchanger

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