Ricoh's new customer center showcases comprehensive printing production solutions

Ricoh combines award-winning hardware, software, services and professionals to help customers obtain greater production efficiency and production capacity.

Ricoh today announced the opening of a customer innovation center in Boulder, Colorado. The customer center can comprehensively and prominently display Ricoh's full range of printing production products, including its market-leading cutsheet and continuous paper-feeding equipment; wide-format solutions and software components, commercial and in-house printers and other complete solutions. As part of the new Customer Innovation Center, guests from all over the world can experience their solutions for themselves and get inspiration from one-on-one expert consultations to truly understand how to help their business grow.

Ricoh ’s customer innovation center is not just a showroom or a demonstration center. The demonstration center provides professional printing experts to run operations, just like operating a complete printing device. Experts can accurately point out customers ’pain points and provide efficient solutions. Customer needs are constantly changing, which is very important for enterprises. Equipment manufacturers must summarize the successful experience of printing companies and test equipment to meet the most timely needs of customers. Experts will spend time helping companies customize customized solutions that meet their specific needs.

"One of the things that we are most proud of is that we received feedback from our customers. They expressed appreciation for our ability to truly solve their own problems. Ricoh experts and professional consultants took the time to truly understand our customers’ unique business and Challenge. "Said Tim Vellek, senior vice president of marketing, Ricoh America. "We merged the previous separate print centers into one location and used the highly-respected executive briefing to allow all these resources to be most effectively shown to customers, improve their business and think about how to expand their business. So they can support New customers, looking for new revenue opportunities. "

To learn more about customer innovation centers and administrative centers, please visit http://rpp.ricoh-usa.com/about/executive-briefing-center.